Pittsburgh Federal Credit Union respects the personal and financial privacy of all of its members. We are committed to protecting the information on and within our web site with the same safety and confidentiality standards utilized in the transaction of all Pittsburgh Federal Credit Union business. The following information will help you to understand how we protect the information gathered.
Pittsburgh Federal Credit Union may collect information such as:
• User name
• E-mail addresses
• Internet Service Provider address
• Access time and date
• Failed logon attempts
We collect this information for internal reporting of web site statistics, and product monitoring to improve our services. Information obtained from our web site is kept secure, and access to that information is limited to the credit union personnel who need to know the information to provide products or services to our members and to properly operate the credit union.
Pittsburgh Federal Credit Union asks that you do not send confidential information to us via e- mail. E-mail is not necessarily safe against interception. NEVER will the credit union solicit you for passwords, PINs or other confidential information. If your communication is sensitive, or includes personal information such as account numbers, credit card numbers, personal identification numbers, social security numbers, or date of birth, you should phone or use regular mail. Pittsburgh Federal Credit Union will, likewise, not transmit sensitive or personal information that can compromise or violate a user’s privacy when communicating via e-mail.
INTERRUPTION OF SERVICE
At certain times, Pittsburgh Federal Credit Union may not be available due to system maintenance or circumstances beyond our control. Pittsburgh Federal Credit Union conducts frequent and regular backups of your information and utilizes redundant information practices to protect your information from being erroneously altered due to unintentional errors and equipment malfunctions.
INTERNET ACCESS FEES AND TELEPHONE CHARGES
You agree to be solely responsible for any telephone charges, internet access fees, and other such similar fees and expenses you incur by accessing Pittsburgh Federal Credit Union through this site.
Please note that these fees may be assessed and billed separately by your online service provider or phone company. Your Pittsburgh Federal Credit Union profile is created free of charge.
Pittsburgh Federal Credit Union may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Pittsburgh Federal Credit Union profile or by placing a prominent notice on our site.
Pittsburgh Federal Credit Union does not knowingly solicit data from children. We recognize that protecting children’s identities and privacy on-line is important and the responsibility to do so rests with both the online industry and parents.
If you decide to leave our site and access these third-party sites, you do so solely at your own risk.
Pittsburgh Federal Credit Union reserves the right to terminate your access to any Pittsburgh Federal Credit Union services, in whole or in part, at any time. If you do not access Pittsburgh Federal Credit Union for any twelve (12) month period, we may delete your Pittsburgh Federal Credit Union profile.
CONFIDENTIALITY AND SECURITY
Your Pittsburgh Federal Credit Union information is password-protected. Pittsburgh Federal Credit Union uses industry-standard SSL encryption to protect data transmissions. Emails that you may send without logging in to Pittsburgh Federal Credit Union may not be secure. For that reason, we ask that you do not send confidential information such as Social Security or account numbers to us through an unsecured email.
We provide a number of additional security features at Pittsburgh Federal Credit Union. After logging in, your online “session” will “timeout” after 15 minutes of inactivity and you will be automatically logged off. This prevents other individuals from accessing your personal information in case you have left your PC unattended without logging out. When you submit your password, it is compared with the password we have stored in our secure database. We allow you to enter your password incorrectly four (4)times. If you enter your password incorrectly more than four (4) times, your access to Pittsburgh Federal Credit Union will be locked until you call us to reactivate the account. We monitor and record “bad login” attempts to detect any suspicious activity, such as someone trying to guess your password.